Alpen Resort - Spa & Dining
Spissstrasse 52, Zermatt, Switzerland
Wonderful
335 reviews
Most popular services
Parking
Restaurant
Pets allowed
Bar
Sauna
Fitness centre
Non-smoking rooms
Shuttle service
Internet
Safety deposit box
Spa
Free Wi-Fi
Ski storage
Pool
Designated smoking area
Shuttle service (free)
Ski pass vendor
Daily maid service
Rooms
Choose dates to see prices
Panorama Double Room with Matterhorn View
Guests: 3
Area: 30 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
Spacious room with a seating area and a balcony offering views of the Matterhorn Mountain. Room amenities include a bathroom with shower and bath tub, a telephone, a radio, cable TV, a safety deposit box and a mini-bar. Free WiFi is provided as well.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Ironing facilities, Fan, Heating, Carpeted, Laptop safe, Hypoallergenic, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony, Outdoor furniture
Living Area:
Desk, Sitting area, Sofa
View:
View, Mountain view, Landmark view
Kitchen:
Electric kettle, Coffee machine, Wine glasses
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Double Room
Guests: 3
Area: 25 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
This room features a seating area, a terrace or a balcony, cable TV, a telephone, a safety deposit box and a mini-bar. The bathroom is fitted with a shower and bath tub.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Ironing facilities, Fan, Heating, Laptop safe, Hardwood or parquet floors, Hypoallergenic, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Living Area:
Desk, Sitting area, Sofa
Kitchen:
Electric kettle, Coffee machine, Wine glasses
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
View:
Garden view, Mountain view
Outdoors:
Terrace, Outdoor furniture
Accessibility:
Entire unit located on ground floor, Accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Panoramic Family Room Matterhorn View
Guests: 5
Area: 30 m²
BedRoom
4 x Twin bed(s) (90-130 cm wide)
2 x Queen bed(s) (151-180 cm wide)
Room description:
This Room is in the top floor, "mezzanine style" one big room on 2 floors. It features a seating area, a balcony with Matterhorn views, a telephone, cable TV, a safety deposit box, a mini-bar and a bathroom with shower and bath tub.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Ironing facilities, Fan, Heating, Carpeted, Laptop safe, Hypoallergenic, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony, Outdoor furniture
Living Area:
Desk, Sitting area, Sofa
View:
View, Mountain view, Landmark view
Kitchen:
Electric kettle, Coffee machine, Wine glasses
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Single Room
Guests: 1
Area: 14 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
Room description:
This room is located in the annex building of the resort and offers a terrace or balcony with garden views, a small seating area, cable TV, a telephone, a safety deposit box and a bathroom with shower. Please note that extra beds are not available in this room type.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Ironing facilities, Fan, Heating, Laptop safe, Hardwood or parquet floors, Hypoallergenic, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Living Area:
Desk, Sitting area
Kitchen:
Electric kettle, Coffee machine, Wine glasses
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
View:
Garden view, Mountain view
Outdoors:
Terrace, Outdoor furniture
Accessibility:
Entire unit located on ground floor
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Family Room with extra Bedroom
Guests: 4
Area: 30 m²
BedRoom
3 x Twin bed(s) (90-130 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
The room consists of a bed room and a second small room with one single bed. and offers a balcony, a seating area, cable TV, a telephone, a safety deposit box, a mini-bar and a bathroom with shower and bath tub.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Ironing facilities, Fan, Heating, Carpeted, Laptop safe, Hypoallergenic, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony, Outdoor furniture
Living Area:
Desk, Sitting area, Sofa
View:
View, Mountain view
Kitchen:
Electric kettle, Coffee machine, Wine glasses
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Family Two Bed Room Suite with Garden Terrace
Guests: 5
Area: 50 m²
BedRoom
4 x Twin bed(s) (90-130 cm wide)
2 x Queen bed(s) (151-180 cm wide)
Room description:
This suite features a terrace with views of the surrounding mountains and has a direct connection to the spa area of the hotel. Facilities also include a flat-screen TV with cable channels and a bathroom with free toiletries. This ground floor suite features a terrace with views of the surrounding mountains. Suite has 3 rooms (2 bed rooms and a living room with a sitting area) It has a bathroom and a separate shower. Please note that this suite is located in the annex building and has direct access to the pool&spa area from the hotel. Please note that this suite is located in the annex building, which is located 197 feet from the main building.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Ironing facilities, Fan, Heating, Laptop safe, Hardwood or parquet floors, Hypoallergenic, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Living Area:
Desk, Sitting area, Sofa
Kitchen:
Electric kettle, Coffee machine, Wine glasses
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
View:
Garden view, Mountain view
Outdoors:
Terrace, Outdoor furniture
Accessibility:
Entire unit located on ground floor
Room Amenities:
Sofa bed, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Additional bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Traveler's reviews
9.1
Wonderful
335 reviews
Staff
9.2
Facility
9.33
Cleanliness
9.54
Comfort
9.52
Location
9.12
Price quality
8.78
Area Info
Restaurants & cafes
Champagne Bar
295 m
Zermatt Kaffee Rösterei
214 m
Restaurant Rosstall
326 m
Maries Deli
165 m
Hornox
28 m
The Dude
28 m
Closest airports
Milan Malpensa Airport
85.6 km
Sion Airport
38 km
Aosta Valley Airport
42.8 km
Natural Beauty
Schwarzsee
5.1 km
Matterhorn
0 m
Ober Gabelhorn (4063m)
1.1 km
Ski lifts
Zermatt-Sunnegga
430 m
Eisfluh
1.4 km
Patrullarve
1.3 km
Public transport
Sunneggabahn Talstation
419 m
Zermatt Railway Station
336 m
Facilities - Alpen Resort - Spa & Dining
Services
- Room service
- Airport shuttle
- Laundry
- Ironing service
- Valet parking
- Currency exchange
- Packed lunches
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Shuttle service (free)
- Airport shuttle (additional charge)
- Daily housekeeping
- Pet basket
- Pet bowls
- Shuttle service
Activities
- Tennis court
- Sauna
- Fitness center
- Skiing
- Game room
- Spa
- Playground
- Pool table
- Ping-pong
- Darts
- Hot tub/Jacuzzi
- Hiking
- Turkish/Steam Bath
- Indoor pool
- Indoor pool (year-round)
- Fitness
General
- Pet friendly
- Non-smoking rooms
- Family rooms
- Elevator
- Safe
- Heating
- Smoke-free property
- Designated smoking area
- Wifi in all areas
Safety features
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Thermometers for guests provided by property
- Face masks for guests available
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Special diet meals (on request)
- Kids' meals
Pool and Spa
- Rooftop pool
- Heated pool
- Plunge pool
- Kids' pool
- Swimming pool
Safety & security
- 24-hour security
- Key access
- Key card access
- Smoke alarms
- Fire extinguishers
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Parking
- Parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Outdoors
- Garden
- Terrace
- Outdoor pool
- Outdoor pool (year-round)
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Internet
- Internet
- Wifi
- Free Wifi
Ski
- Ski storage
- Ski pass vendor
House Rules
Check-in:
15:00
Check-out:
11:00
Cards accepted at this property:
American Express, Visa, MasterCard, Diners Club, Red 6000, Bancontact, ANCV chèques-vacances
The Fine Print
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00. Please note that the rate for an extra bed includes breakfast. When booking 5 rooms or more, different policies and additional supplements may apply.Swimming pool: Closed from Mon, Nov 2, 2026 until Fri, Nov 6, 2026 Swimming pool: Closed from Mon, Nov 2, 2026 until Fri, Nov 6, 2026 Spa/wellness center is closed from 2026-11-06 until 2026-11-02 Sauna is closed from 2026-11-06 until 2026-11-02 Fitness center is closed from 2026-11-06 until 2026-11-02 Hot tub/jacuzzi is closed from 2026-11-06 until 2026-11-02
Frequently Asked Questions
Check-in is from 15:00 and check-out is by 11:00.
The property address is Spissstrasse 52, Zermatt, Switzerland.
To see exact prices at Alpen Resort - Spa & Dining, please enter your travel dates.
Guests can enjoy multiple on-site dining and beverage venues at Alpen Resort - Spa & Dining, such as Restaurant and Bar.
Guests traveling with pets may inquire about applicable conditions at Alpen Resort - Spa & Dining.
Several pool facilities are available at Alpen Resort - Spa & Dining, including outdoor pool (year-round), indoor pool (year-round), rooftop pool, heated pool, plunge pool and kids' pool.
A paid airport transfer service can be booked directly with Alpen Resort - Spa & Dining.
The accommodation features various wellness options, including Sauna, Spa, Hot tub/Jacuzzi and Turkish/Steam Bath.
The property is surrounded by various attractions, such as Matterhorn Museum (900 m), Wolli Land - Spielplatz (400 m), Gorner Ridge (5.4 km) and Chiesa Vecchia (17.6 km), offering multiple options for local exploration.
The property is about 650 m from the city center.
Accommodation options at hotel include Panorama Double Room with Matterhorn View, Double Room, Panoramic Family Room Matterhorn View and Single Room.
Parking is not included in the rate and is available for a fee.
For dining nearby, guests can visit Maries Deli, Zermatt Kaffee Rösterei, Hornox and The Dude.
Guests can add breakfast and dinner to their stay at Alpen Resort - Spa & Dining for CHF 20.72 and CHF 62.17 per guest.
Alpen Resort - Spa & Dining employs multilingual staff who can communicate in German, English and French.
Accessibility options at Alpen Resort - Spa & Dining include Accessible parking.
A children’s playground is available at Alpen Resort - Spa & Dining.
Travel time between Milan Malpensa Airport and Alpen Resort - Spa & Dining is about 5 minutes.
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